Do you have a passion for children? Are you a team player? Can you multi-task efficiently? Are you reliable? Then we want to talk to you! We are a well-established, pediatric practice in Addison and Oak Park, IL that is seeking a part-time patient representative to join our team. The position is approx 20 hours per week with a likely increase in hours. The position includes rotating Saturdays.
Travel between the Addison and Oak Park locations is required.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Answers phones, schedules appointments and verifies patient information.
Completes check-in, check-out and end of day processing.
Enters charges; collects and posts payments.
Collects patient balances.
Copies medical records.
Scans incoming patient records/reports.
Completes end of day process.
Processes medical records requests.
Demonstrates and supports PediaTrust Core Values.
ADDITIONAL JOB FUNCTIONS:
Performs digital health workflows and initiatives.
Performs Complete referral authorizations.
Performs other duties as assigned
MINIMUM QUALIFICATIONS: To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Good communication skills and customer service skills
General computer knowledge
Good customer service skills
Required Length & Type of Experience:
Two years of customer service experience
One year of experience in a clinical environment
Required Certification, Licenses, Registration:
2 years of customer service experience
Office based work experience preferred
PHYSICAL/ENVIRONMENTAL DEMANDS: The characteristics listed below are representative of the physical and environmental demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Bending and lifting
Exposure to infectious disease
Exposure to biohazards and other hazardous materials