As part of our efforts to keep all of you as safe and healthy as possible, we will be implementing several changes at our offices effective immediately:
Walk-In visits will be temporarily suspended until further notice. Our offices will still be open during their regular “walk-in” hours, but we ask that you call us ahead of time to answer screening questions about recent travel and potential exposure to Coronavirus and we will schedule you for the next available appointment.
Well visits will be scheduled from 8:30 am to 10:30 am, and sick visits will be scheduled later in the day. We are asking that older children/teens wait until later in the season to schedule their annual exams, so we can prioritize the younger children who need vaccinations.
We also offer virtual visits, where you can connect with your pediatrician via video conferencing on your computer, tablet, or smartphone. For more information and registration instructions, visit www.pediatrust.com/virtualvisits. Once you have registered, simply call our office to schedule your virtual visit, just like you would with any other appointment!
If you suspect you or your child may have the Coronavirus, call us prior to bringing your child to a clinic or E.R. We will be able to discuss where he/she can receive the most appropriate care, and we will be there to help you coordinate that care.
Upon calling or upon scheduling an appointment with us, you will be asked if you, your child, or anyone in your household has traveled internationally within the last 14 days, or has had contact with a known, lab-confirmed case of Coronavirus. If this is the case, our staff will advise you on your next steps and will help coordinate your care.
We are trying our best to limit the number of people in our offices, so we ask that you please limit the number of family members present. Only one adult will be allowed into the office with each child. No siblings allowed unless they also have an appointment. Since the elderly are more at risk, if possible, please try not to have grandparents bring your child in.
For our After-hours Care service in Libertyville and Wheaton, the doors will now be locked and will have instructions posted on calling to answer our screening questions before you will be seen by one of our physicians until further notice. The Arlington Heights After-hours Care clinic is temporarily closed. For more information including the recently updated hours, visit https://pediatrust.com/services/after-hours-care/.
As a precaution, we do have protective equipment on hand if there is a suspected case of Coronavirus, and we have CDC-recommended protocols in place. We are continuing to sanitize everything in our office regularly for your safety.
For the latest updates on COVID-19, visit cdc.gov/coronavirus
Your child’s health is our first priority. We will be providing more updates as more information becomes available. If you have any questions or concerns, please call our office- we’re here when you need us.