The After-hours Care centers are open, but for the safety and protection of all of our patients, we are asking that you either call us from your car, or stand at least an arm’s length away from other patients until you are instructed to enter the office.
As your child’s medical home, we want to make sure your child gets the best, most appropriate, and convenient care possible.
The After-hours Care center (AHC) is a sick visit only service, open 365 days per year, where your child is seen by a PediaTrust pediatrician.
The AHC accepts walk-in patients only, and the last patient to be seen must arrive at least 15 minutes prior to closing time.
If your child was seen at the After-Hours Care center or if you have any questions about After-Hours Care, please call your child’s pediatrician, who will be able to answer all of your questions.
AFTER-HOURS CARE CENTER FAQ:
Can I make an appointment at the AHC?
No, the AHC is a walk-in only care center, and the last patient is seen 15 minutes prior to closing time.
When should I bring my child to the AHC?
After-hours Care services are for the times your child is feeling unwell, but their symptoms are not serious enough to go to the emergency room. This can include ailments such as:
fever, ear ache, mild rash, flu-like symptoms, sore throat, or cough, among others. The AHC is meant to treat patients with acute illnesses. Patients with chronic symptoms should consult with their regular pediatrician.
Can I call the AHC to ask questions?
No, the AHC does not provide advice via phone. If you have questions about your child’s condition, you should call your child’s pediatrician. All of our PediaTrust practices have a doctor on call during evenings, weekends, and holidays.
The AHC accepts sick, walk-in visits only, so it is recommended that you make an appointment with your regular pediatrician for chronic illnesses.
What if I have questions about a prescription we received at the AHC or a test that was ordered?
Please contact your child’s regular pediatrician as soon as possible. They are notified when your child is seen at the AHC and can help answer questions about prescriptions, and discuss test results with you.
Who will be taking care of us?
The AHC is staffed by a PediaTrust pediatrician. Unlike urgent care centers or retail clinics, your child will always be seen by someone who knows and understands a child’s needs. If your child is a PediaTrust patient, the AHC physician will automatically have access to your child’s medical record, and your child’s regular pediatrician will receive updates on your AHC visit within 24 hours.
The PediaTrust AHC: Another example of how we’re here when you need us.