As a better alternative to storefront acute care settings, PediaTrust After-hours Care services are open for walk-ins 365 days per year. Your child receives a more thorough assessment at PediaTrust After-hours Care because:
Your child is seen by a PediaTrust pediatrician.
Access to recent and past medical history is available within our electronic medical record for PediaTrust patients.
Your child’s regular doctor receives updates on the visit within 24 hours.
Libertyville After-hours Care Contact Information
1800 Hollister Drive, Suite 220
Libertyville, IL 60048
The Arlington Heights After-hours Care center is located inside of the Busse Center on the Northwest Community Hospital Campus. Free parking is located in the parking garage of the Busse Center. We are located on the 4th floor in suite 4200, so it is easiest to find if you park on the 4th level of the parking garage. Once you enter the building from the 4th floor of the garage, simply follow the hall to your right.
After-hours Care Insurance
We accept most insurance plans at the After-hours Care. Please bring your insurance card to your office visit so we may process the billing correctly. Please note you do NOT currently have to be a patient within the PediaTrust network in order to receive services at After-hours Care.
After-hours Care Center FAQ
What is the After-hours Care center?
The After-hours Care center (AHC) is a walk-in, sick visit only service where your child can been seen, evaluated and treated by a PediaTrust affiliated pediatrician. Every physician, nurse, and pediatric nurse practitioner uses the same Electronic Medical Record (EMR) so we have access to your child’s complete medical history at the time of the visit.
Will my child’s pediatrician know about the visit?
Yes. A copy of the entire encounter will be sent to whomever you choose at the practice your child currently attends. Usually this is marked in the medical record as your child’s Primary Care Provider (PCP).
If the AHC sends out or orders a lab test or x-ray, who will notify me of the result?
Your own pediatrician/provider is responsible for following up on all labs from the AHC, regardless of who orders them. They or a member of their staff will contact you once the test is resulted.
Can I call the AHC to ask questions?
No. If you have a medical question you should always call your own pediatrician. We do not dispense phone advice through the AHC. Likewise, if you have a question about a medicine or test ordered at the AHC you should still call your pediatrician about this.
What about refills on medications?
The AHC will not refill any meds after the visit. If your child needs a refill on any medication prescribed by an AHC provider you should still call your child’s PCP.
When is the AHC open?
The Libertyville AHC is open 7 days a week, 365 days a year; Monday through Friday from 6-10pm, Saturday from 1-5pm and Sundays and Holidays from 9am-1pm. The Arlington Heights AHC is open Sundays from 9am-1pm.
Can I use the AHC if my child is not a PediaTrust patient?
Of course. Any sick child who needs to be seen will be seen. Parents are responsible for payment at time of service; we accept most major health insurances.